Shipping + Shipment Times

Shipping + Shipping Times

Processing Time: For in stock items, please allow 2-3 days for your order to ship.  For Made to Order items, please allow up to two weeks for shipment; these pieces are handmade by me. Any delays in standard shipping times are announced at the top of my website. If you need your item expedited, it is probably an option, but email me hello@oxbow-designs.com to confirm. 

Shipments: Standard shipping is USPS first class mail. Expedited shipping is either USPS Priority mail or UPS Ground. Items over $700 will ship UPS Ground.

International: I offer USPS international shipping or upgrade to UPSWorldwide for a quicker delivery. For non-expedited shipments, the shipping times may vary based on time of year. Usual delivery is 2-3 weeks.
Please be familiar with important taxes, fees and duties. Oxbow is not responsible for paying these fees. Oxbow is also not responsible for coordinating delivery for your packages or tracking shipments. Please use the tracking number provided in your confirmation email.

Insurance: I offer Route Shipping insurance for you to add to order. Route insures that your package is fully covered in the event that it is stolen, missing or destroyed in transit, as Oxbow is not responsible for stolen, missing or destroyed packages. I highly recommend insuring your packages.

Insurance Claims: If you purchased Route Insurance with your order, and you need to start a claim Click Here. You will need your Oxbow Order number.